United StatesUsed to be better…
Still the best ice pack out there but now they are not as thick as they used to be and don’t last as long.
United StatesEzyGelCryotherapyBags
Great items,,necessity for both hip total replacements,needed year round for pain recovery,fast shipping,good price,follow directions freeze 24 hours,,thanks for bags
United States
United StatesThey are defective and won’t freeze. Very unhappy with them.
Ezy Wrap
Dear Jacqueline, We sincerely apologize for the disappointment you've experienced with our product. Your feedback is of utmost importance to us, and we're committed to addressing your concerns promptly. We're truly sorry to hear that you've encountered issues with the product's functionality. This is not the level of quality and performance we strive to provide our valued customers. Our team will be conducting a thorough investigation into the product to identify any defects and implement necessary improvements. We're dedicated to ensuring that our products meet the highest standards of quality and functionality, and your feedback helps us achieve this goal. If you have any additional information or would like to discuss your concerns further, please don't hesitate to reach out to our customer support team by filling out the form on our contact page. Thank you for bringing this issue to our attention, and we appreciate your patience as we work to resolve it.
United StatesSomething changed.
Hello , repeat customer. 5th order. These have a different gel filling that doesn’t seem to stay frozen for a long. I preferred the earlier ice packs.