Terms & Conditions

Shipping Information 

  • In-stock off-the-shelf orders placed before 11:00 am CST ship same day  
  • Custom and make-to-order products ship within 3-5 business days unless specified 
  • Orders placed during the weekend and holidays are processed the following business day 
  • Contact Customer Service for any special shipping or order requirements 

 

Expected Shipping Days by Region 

US Region 

Method 

Transit Days 

Florida Panhandle 

Ground 

1 day 

Southeast 

Ground 

1 – 2 days 

Northeast 

Ground 

2 – 3 days 

Midwest 

Ground 

2 – 3 days 

Southwest 

Ground 

3 days 

Rocky Mountains 

Ground 

3 – 4 days 

Pacific Coast 

Ground 

4 – 5 days 

Non-Contiguous 

Ground 

3 – 5 days 

 

 

 

Return Policy 

If you are not satisfied with your order for any reason, you may return it within forty-five (45) days-a) of the purchase date. Subject to the Ezywrap terms and conditions below.  

  • All returns must have a Return Authorization (RA#) provided by Customer Service  
  • Returned items are subject to a 20% restocking fee unless the result of a defect or error by Ezywrap 
  • Items that are: obsolete, discontinued, customized, or not in their original package are not eligible for return 
  • All returns must be shipped pre-paid and addressed to: 

 

Attention: RA#__________ 

50 Hugh Adams Road 

DeFuniak Springs, FL 32435 

 

(a - Functional Braces Hardware is guaranteed to the original owner for up to 2 years after the date of purchase. Brace soft goods are subject to the same forty-five (45) day policy. 

 

Business Hours 

Monday - Friday: 7:00 am - 3:30 pm CST

Saturday - Sunday: Closed 

 

 

Privacy Policy 

Our Policy is intended to demonstrate our commitment to customer privacy. We use the following information to diagnose problems with our server, administer our website, and help improve customer experience. Users may opt-out whenever desired from any of the below practices. 

  • IP address collection for broad demographic customer data 
  • Cookies to reduce redundant advertising and deliver specific content 
  • Email addresses for mail campaigns and contact 
  • Account password for returning users and with tailored content 
  • Address and contact information for shipping and returns 

 

Our Policy also includes the following guarantees 

  • No sharing of data with 3rd party applications 
  • Compliance with the Children’s Online Privacy Protection Act (COPPA) 

 

Our site contains links to other sites that do not necessarily fall under our privacy policy. We are not responsible for the practices of those sites.  

 

If you have any questions or concerns regarding this Policy, please contact our customer service department.